Covid-19: To minimize contact with the Post Office and Courier services we aim to dispatch once per week, every Monday beginning 30th March, until further notice. Cut off time for orders is midday on the Sunday before dispatch. If you have an emergency and require remedies urgently, please follow your order with an email advising us and we will try to dispatch as soon as possible (firstname.lastname@example.org). We will keep you fully informed of this changing situation. Keep well and remember to use the remedies as your home pharmacy. Caroline
We are a small bespoke company offering quality products. Our philosophy is to give choice back to the animals allowing them to express their innate abilities as they would in the wild. The success of self-medication is dependent on the quality of the products you use...
Ethical packaging: We only use recyclable materials. Plastics are either not used or are reduced to an absolute minimum (when they are used they are recyclable or biodegradable).
Dispatch: Most of our remedies are bottled and packaged to order to maintain freshness and efficacy, so we aim to dispatch your order within 2 to 3 working days. If your order is urgent, please let us know and we will try to ship next day if possible.
UK Post: All items are sent at cost including the cost of the box and VAT, first class recorded Royal Mail (small parcel service) either below one kilo - £6.66 or below 2 kilos £8.64. If over 2kg it will be sent via courier (up to 30kg) £10.20, so if you only have one small item such as an essential oil it would not be as cost effective.
Overseas: The website will automatically calculate your postage and will remove VAT if not applicable. If you are ordering from the USA please check that your credit card is cleared for international transactions.
From time to time the shop may close for a short period (a week max) while we work in the field to build an even greater understanding of animal self-medication. We will bring back this information to you and share videos so you can gain more knowledge to further help your animals. Of course, however, we would give you plenty of advance notice via mail chimp and on the site.
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